Testimonials

David Pickup

Strategy & Partnership Adviser, Lake District National Park

“We have worked with Helen previously and had no hesitation in employing her services again. Not only has she developed a customised survey questionnaire for our Rights or Way Public User Surveys, but in addition she has provided excellent ongoing technical advice especially to our volunteer surveyors. She is flexible and has responded rapidly to our needs in a positive and professional manner.”

Grace Wyatt

Director, Nexus Fostering

“We recently commissioned Red Research to complete two separate surveys for us and found them to respond quickly and efficiently. They worked extremely well in partnership - were clear with timescales and kept to agreed deadlines. Their report was comprehensive and thorough and provided clear information to enable us to evaluate a service. A sense of humour at all times, and a personable approach. Happy to have found this team.”

Rachel Bell

Head of Marketing & Development, Lake District Estates

“Consumer research and insight is a vital part of our marketing strategy. The professionalism of the services provided by Red Research are a key factor in helping us understanding our customers better and planning for the future.”

Tracey Chaplin

Visitor Travel Officer, GoLakes Travel

“In all the work that Helen has done on behalf of the GoLakes Travel Programme, she has shown a good understanding of our programme and offered advice and recommendations to help convey exactly what we required. Helen is incredibly professional and delivers to a very high standard. We would hope to work with her again on the See More Cumbria and the Lake District Programme.”

Jeanette Edgar

Project Manager, Lakes Culture

“Lakes Culture has used the services of Red Research over the last 5 years in two major Arts Council England projects. They have conducted in-depth research and have provided useful advice to translate the results into marketing strategies. Red Research has been professional at every step of the project process...initial discussion, methodology development, data analysis, document preparation and presentation. Helen has provided an excellent service for a fair price and her grasp of the work required is typically better. We will use Red Research again when the opportunity arises because we know we would be in safe hands.”

Mark McTigue

Lancaster City Council

“We commissioned Red Research to evaluate our Light Up Lancaster festival. Our brief was not simple but Helen provided a clear and comprehensive proposal for evaluating our event which required us to inform reports to funding partners and stakeholders as well as inform strategic planning. Working with Helen to generate quality visitor and stakeholder feedback from our event went really well, and the subsequent reports produced, as noted by the whole steering group, were very professional, clear and on deadline. We wouldn’t hesitate to recommend Red Research for other evaluation projects in the future.”

Nigel Evans

Executive Director, Cheshire Agricultural Show

“It had been a number of years since we carried out research at the Royal Cheshire Show. Helen and the team at Red Research were excellent throughout – knowledgeable, professional, efficient – and they turned around our results really quickly enabling us to make decisions about future shows, marketing and content, as well as helping us to lobby against changes that will have an adverse effect on our site. I highly recommend them.”

Matt Williams

Economic Development, South Lakeland District Council

“We have very much enjoyed working with Red Research, who we commissioned to do an important research project into the economic impact of events and festivals in South Lakeland. Helen’s professionalism and experience in this area of work has led to excellent results which will prove valuable going forward. Prompt support and communication was provided at every step of the process and we would have no hesitation in using Red Research’s services again in the future.”

Julie Tait

Director, Lakes International Comic Art Festival

“Red Research has reignited my interest in event evaluation and enabled me to understand the value of it again. I have been developing and presenting festivals and events for more than 20 years and have to confess to having become a little jaded and skeptical about the event evaluation "business" though I have worked with some excellent organisations and agencies. What makes Red Research distinctive is its real understanding of the events sector coupled with genuine enthusiasm for it and the ability to adapt to each individual event's needs. Its coalface team was well briefed, energetic and professional and the subsequent analysis and report was delivered swiftly and of a high quality meaning we were able to maximise the interest and commitment of our key partners and funders. Red Research also confirms that age-old adage "small is beautiful" and I would wholeheartedly recommend her to others."

Mike Gannon

Managing Director, Out of Eden

“I have worked with Helen on several projects now and find her to be very professional in ensuring that the work she has completed on our behalf absolutely meets our needs, here at Out of Eden. Helen provides excellent guidance and advice. We have asked Helen to help us with a number of online surveys of both customers and team members. Helen is able to help ensure we don’t ask unnecessary questions, and to understand the best way to ask questions that ensure the most clear and useful responses. The work has helped us to improve our service to customers, and to ensure we are also meeting the needs the needs of our team. All of the projects have been completed on time and have led to us making even more informed decisions, that I am sure will greatly help our business in the months and years ahead.”

Samantha Bagshaw

Member Services Officer, Eden District Council

“Eden District Council was undertaking a community governance review in Penrith, to establish whether or not a town council should be created. As part of this review we wanted a company to carry out some market research to establish attitudes and opinions of the people of Penrith. Red Research won this tender. Despite the time frame being short, Helen quickly took on board the parameters of the engagement activity. She worked with us professionally and collaboratively, she responded positively and flexibly to our needs. I was impressed by her enthusiasm, intelligent approach to a complex project, and her desire to be fully briefed on the regulatory background to the review. The random sampling of Penrith residents was carried out exactly as agreed and the subsequent report was delivered on time and was well-presented and thorough. The work carried out by Red Research represented a significant body of evidence for the Community Governance Review group to consider when making their final recommendations to Council. I was impressed by the overall professionalism of Helen Tate and Red Research and would not hesitate to recommend them in future.”

David Robinson

Access and Recreation Developer, Lake District National Park Authority

“When we needed to carry out some research into user attitudes to shared use cycle ways, and levels of support for two potential routes in the central Lake District, Red Research was recommended to us. Despite the unfeasibly short lead in time, Helen put together a well thought out and clear research proposal which addressed all elements of our tender brief. It was also very competitively priced. On award of the contract, Helen proved enthusiastic and passionate about the project. She not only made useful suggestions for the questionnaire design and surveying format herself but she was also receptive and flexible to our own ideas. The development of the research was a two-way, inclusive approach and it was clear from the outset that what mattered most were our needs as the client, not what was best or more convenient for her or her team. The research exceeded our targets in terms of numbers interviewed, was carried out on time and on budget with the final report delivered ahead of schedule. I wouldn’t hesitate to work with Helen again.”

Cilla Clarke

Chief Officer, Eden Carers

“Helen came to us highly recommended and she more than lived up to our expectations. She quickly grasped what we needed and delivered a high-quality piece of work in an unreasonably short time! She involved us at every stage and adapted the project as our needs and demands changed. She gave a professional and knowledgeable presentation to our stakeholders which added weight to our findings. I have already recommended Helen to other organisations and would not hesitate to recommend her in the future.”

Kim Hobson

Nenthead Chapel Restoration Project Manager

“We are a group of volunteers who were looking for help with market research for a project we are working on and, fortunately, Helen was recommended to us. From the outset Helen was approachable and attentive. She was quick to suggest a proposal which proved to be extremely effective and she quickly achieved the results we were hoping for. Helen was friendly and professional at all times – even when we had to bring our deadline forward by weeks! I wouldn’t hesitate to recommend Red Research to anyone.”

Mary Houston

Food Tourism Manager for Taste Cumbria

“In all of the work that Helen has undertaken on behalf of the Taste Cumbria project, she has displayed unfaltering enthusiasm and drive, a strong understanding of our programme objectives, a broad, industry view, a sensitivity at all times to the external political/financial/environmental working climates, and an exceptional degree of professionalism. She consistently delivers a very high standard of work; clearly, concisely, cost-effectively and on time.”

Andrea Runkee

Adventure Capital Project Manager

“I have found Helen Tate at Red Research to be both knowledgeable and experienced in research and evaluation fields, but yet able to explain and inform me, at a level that I understand. She has provided reports, research and evidence for measuring success, on time and within the budgets, a perfect solution.”

Natalie Swaby

Marketing Coordinator South Lakeland Parks Ltd

“We had the pleasure of working with Helen on a project aimed at finding out more about our holiday home owners. Working with Helen was a pleasure due to her professionalism, passion and knowledge of our sector. Her strategic and realistic approach helped us to carry out some effective quality research. She is also friendly and reliable and I wouldn’t hesitate to recommend the services of Red Research.”